Below you'll find customer reviews and feedback on the overall OptiBac Probiotics range, brand and service. These reviews are collected via an external site to ensure unbiased, genuine feedback. Read more about how we collect reviews.

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  • Good company to deal with, efficient fast dispatch

    Deal with this company with confidence. I have ordered items on numerous occasions without disappointment. Efficient order processing and delivery.

    Verified Customer
  • Excellent all round

    Very easy to navigate website, free girt with purchase, arrived very quickly, no problems at all. Definitely will use again.

    Verified Customer
  • Good prompt service and high quality products.

    I ordered the product a couple of days before leaving for the UK. It was waiting for me at the hotel on arrival.

    Verified Customer
  • 2nd order did not arrive

    My first order with this company arrived as expected and the product was good, so I placed a 2nd order when I was running out of this product, over a week passed and my order still hadn't arrived so I contacted customer services to let them know, I r … Read More

    Verified Customer
  • Response from OptiBac Probiotics

    Dear Lucy, please accept our sincere apologies for you not receiving your order and our subsequent communication with you. I have unsuccessfully tried to phone you this morning to apologise personally, and I have also sent you an e-mail to resolve the error. We acknowledge that we could have dealt with this far better and it does not meet our usual high standards of customer service. I hope we can resolve this issue as soon as possible, and we will endeavour to get your order to you as soon as possible.

  • Very good product. definitely works.

    Used on Bali this summer. Works miracle.

    Verified Customer
  • No help to me unfortunately

    Purchased Bifidobacteria & Fibre took 3 packets each day with lots of water did not work, very disappointed having read the excellent reviews.

    Verified Customer
  • Response from OptiBac Probiotics

    Dear Christine, Thank you for your feedback, and I'm very sorry to hear you were disappointed with the product. One can safely take 4 sachets a day, so perhaps if you still have some left you could try upping your dosage to 4 daily instead of 3 - but I understand if you do not feel this is an option / would not make a difference for you. Of course we all respond to different things, and I hope you find the right solution for you. If you do want to talk to our team at all about trying a different probiotic, please don't hesitate to get in touch on [email protected] Best wishes, Soraya Janmohamed

  • Amazing product

    Following a severe episode of sickness and vomiting, I started suffering 'ibs' symptoms.... Cramping, diarrhoea and trapped wind. I suffered for about 6 weeks before trying these tablets, the probiotic extra strength ones and 2 weeks later I feel 90% better. I would recommend them to everyone with a delicate stomach!

    Verified Customer
  • So easy and helpful

    Wonderful site. I feel as if they're there with me, I know they are there with me helping me, I feel safe in their hands and would recommend them to anybody that needs help.

    Verified Customer
  • Excellent product information easy to swallow capsules/tablets

    comprehensive info leaflets in packaging and prompt dispatch in good packaging. Openness about ingredients-

    Verified Customer
  • I love probiotics!

    The best products ever!!! I would recommend this company to enyone!

    Verified Customer
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Older Reviews

Below you'll find the reviews we collected on our website before we started using TrustPilot.

  • I unfortunately have a problem using the everyday optibac. After several days of use I suddenly developed more frequent bowel movements. I stopped taking them for several days and then restarted. I think it could be the prebiotic, have had to discontinue use. Very disappointed.

  • Response from OptiBac Probiotics

    Dear Anne, I'm so sorry you experienced these symptoms. It's not something we hear often at all, so I wonder if I could ask some further questions? Did you start taking 'For every day' for any particular reason? When you say the bowel movements were more frequent - I wonder how frequent this was, and if the consistency was also altered? Occasionally we do have some customers who are sensitive to prebiotics, but they usually find after 3-4 days that their body becomes used to it and things settle down. We recommend 'For every day EXTRA Strength' as an alternative, as it doesn't contain prebiotics. If you'd like to chat about this further please email through your phone number to [email protected] and I'll give you a ring. - Megan, Naturopath & Herbalist

  • As a nutritionist I have been prescribing Optibac Bowel calm to a number of my IBS patients lately and it has proven very successful as a treatment for chronic diarrhoea so I'm delighted with this product and very interested in testing out other products in the future

  • Having suffered with IBS since I was a teenager (approx 30 years) I have tried everything to try and get it under control. Over the last seven months it has worsened, possibly due to stress of two house moves, a relocation and a new job. On the worst days I have been unable to leave the house for fear of not being near a toilet. I read up on probiotics again (I had tried them before but with not much success) and discovered your website. So I thought I'd give them another go and ordered the Bowel Calm and the Daily Wellbeing Extra. What can I say? I am absolutely amazed. They arrived on Friday, on Sunday my husband and I went for a 6 mile walk, something that hasn't been possible for months. I am so glad I have found these products, they really are starting to put an end to years of misery! Thank you.

  • I gave my 6 month old girl Optibac Probiotics for her severe eczema. She had already had two infections and two courses of antibiotics at 4 months and 5/6 months but the second course was taken with probiotics and she has not had a skin infection ever since. Considering the severity of her eczema (two GPs saying it was the worst case they'd seen) this is amazing. She is now 1 and still taking daily sachets of Optibac, her eczema is clear (also thanks to the right steroid cream I should add) and I cannot thank them enough. She is also never ill (touch wood) despite her 4 year old big sister bringing home various preschool bugs. Her immune system has been given the boost it needed and then some - I recommend Optibac to everyone, they think I must be on commission! Thank you once again, and especially thank you to Steve Payne who recommended them in the first place and even purchased our first sachets for us. So grateful.

  • Response from OptiBac Probiotics

    Thanks for the review Katie, we'll be sure to pass the message onto Steve.

  • My husband and I have used several of Optibac's excellent products. We can recommend Bowel Calm and Well being in particular for helping to keep your digestive system on the right track. I've also taken the Extra Strength versions from time to time when a harder hit of probiotics is needed. We all suffer from an upset tum from time to time, and I've found that taking this great product can nip it in the bud. Things are usually back to normal within two or three days. These are excellent products with an excellent team of advisors behind them. Recommended to one and all.

  • After a course of tablets from my doctor I began suffering from diahorrea to the extent i was worried i had IBS. A friend who promotes organic foods "a little too much" recommended probiotics. After the second tablet of the extra strength ones my bowel movements were back to normal. I claimed co-incidence until 6 months later it cured the same problem again. I am a chartered engineer and not taken in by gimmick tablets. I hate to say it I now swear by these tablets

  • Two of us took them as prescribed and had no problems while in China. 3 days after stopping them I got stomach cramps, lasting for over a week. I later found out that this happened to my friend as well. I wonder to what degree they take over the system and whether there should be a gradual winding down of them.

  • Response from OptiBac Probiotics

    Hi Dave, were you taking the travel probiotic? I must say that this feedback is completely unprecedented. Generally speaking there is no need to 'wind down' after probiotics, and they certainly should not cause stomach cramps. If you would like to discuss further please call us, 01264 339 770, perhaps we can offer you a different product to try next time. Warm regards, Soraya

  • after years of holiday tummy every time i travelled away from home i tried travla. we holidayed in india & i ate salads,fruit, seafood & everything your recommended to avoid, i have to say my tummy has never been more settled & i felt generally better all round.

  • I also wish these products were available in Australia, but I am happy to order on line to receive them from you. Thanks.

  • Your website is an inspiration, easy to navigate and love the 'latest news' giving up-to-date findings on trials and research. Thank you so very much

  • I am very pleased with your products. I have always had a 'nervous' stomach to go along with asthma and later in life horrible eczema. Many years ago I got serious poisoning from of all things bad potatoes, and since then my life has been truly wrecked by being so ill. I must have ingested kilos of lotomil and loperamide. Even though I do drink litres of water enthusiastically I very often would be in a horrible state of dehydration. Everything seems to get me, many foods, stress and worst of all I have a bad allergy to aspirin and salicylates which is very difficult to get around as they're everywhere. ...I had heard that this probiotic range is good and I just went for it. I really don't buy into the drinks as being that helpful but the information about the products on your website gave me hope. I bought the For daily wellbeing, the For daily wellbeing EXTRA Strength, and For bowel calm. I have taken the EXTRA Strength and the bowel calm so far and am almost euphoric! I am very much looking forward to the new regularity product as it gives me a feeling of saftey to have products I can use if there's an emergency and the extra strength, bowel calm and regularity products should keep even a nervous Nelly like me happy. I feel so good after what was an awful weekend and I just can't stop smiling. ..Thanks for the excellent backup as well as the products. Kean.

  • I really love OptiBac and I really miss it here. There are no substitutes which could compare to it in Australia.

  • My healing practitioner Gabriele A. Franklin recommended to me all kinds of OptiBac products a long time ago. For the last 4 years they have become a firm fixture of every day and I'm satisfied with your high quality products. When I hear about friends on antibiotics, OptiBac's the first word leaving my mouth ;)


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