A vacancy has arisen at Wren Laboratories for a new Complimentary & Alternative Medicine (CAM) Support role to assist our expanding CAM team.

Company Description

Wren Laboratories is a family-run business based in Weyhill, near Andover, Hampshire. We specialise entirely in live cultures supplements and produce the OptiBac range, which is extremely well researched and targets individual health conditions and indications. The range is primarily sold to independent health food shops and pharmacies in the UK and selected international countries, as well as direct to individual consumers via our online shop. The OptiBac team could be described as close-knit, positive, enthusiastic, mutually-supportive and dedicated.

Job Purpose

We pride ourselves not only on high quality supplements, but also on excellent training and support to our portfolio of CAM practitioners we engage with. The primary responsibilities of this role will be to manage Complementary & Alternative Medicine practitioner accounts nationwide, by supporting existing practitioners with training sessions, literature, online resources, as well as supporting the CAM Account Team Leader in broadening our practitioner reach and building on our current practitioner interface to drive brand awareness and grow the business within the CAM practitioner market. This role will also involve activities directed at Health Care Professionals.

Position in the Organisation

Location: To be based at either our London office in Soho or our Head Office near Andover, Hampshire.
Reports to: CAM Accounts Team Leader

Key Responsibilities

  • Manage communications & training with practitioners nationwide
  • Increase recommendation of our products by practitioners
  • Identify and open new accounts


  • Organise and perform group training sessions with practitioners
  • Write monthly newsletters to our practitioner database
  • Approach and open new accounts; train and manage existing accounts
  • Organise and perform seminars and webinars with large groups of practitioners
  • Organise & exhibit at relevant shows and conferences
  • Work together with the marketing team to forge great relationships with influential practitioners
  • Liaise with practitioner publications and provide with written articles
  • Answer practitioner queries when necessary
  • Must be available to travel between offices from time to time
  • Occasional weekend work

Candidate Requirements

  • Must hold a degree or diploma in nutrition / nutritional therapy / naturopathy / biology / microbiology / life sciences or other related discipline
  • Previous sales and training experience is highly advantageous
  • Previous experience in a similar role in the Natural & Organic products Industry is advantageous

Skills & Qualities

  • Professional personal presentation
  • Excellent organisation skills
  • Able to work as part of a close knit team
  • Good communication skills with confidence presenting technical information
  • Strong relationship building skills
  • Good commercial skills
  • Self-starter, hardworking and self-motivated
  • Appreciation for the value of joining a growing family run business

Hours & Salary

  • Full time (42.5h) Monday to Friday (could consider 4 days/week for the right candidate)
  • Competitive salary subject to qualifications and experience
  • 20 holiday days + bank holidays + Christmas period off
  • Opportunity for personal and professional development

To apply

Please send a CV and covering letter stating why you think you would be suitable for the role alongside your salary expectations to Christina at [email protected].
Applications without a cover letter may not be considered.

We take data protection seriously. In submitting your application for this role you will be sending us your personal data. We will need to process your personal data in order to consider your application. Our Applicant Privacy Notice sets out the basis on which we will process the personal data that you provide to us with your application and explains your rights. Please read it carefully.

The deadline for applications is the 17th May 2019. Applications sent after this date may not be reviewed. We cannot guarantee a response to all candidates. We may start interviewing as soon as we received applications so please apply as early as possible.