Below you'll find our most-recent customer reviews and feedback on the overall OptiBac range, brand and service. These reviews are collected via an external site to ensure unbiased, genuine feedback. Read more about how we collect reviews.

If you'd like to leave a review on one of our products, please visit our online shop.


  • Probiotics

    Excellent service

    Verified Customer
  • Trusted reliability

    Have used the "Travel Abroad" pro biotic on most of our long haul holidays - just got back from Goa and, yet again, no problems what so ever. A good product

    Verified Customer
  • Response from OptiBac

    Dear Steve,

    Thank you so much for taking the time to leave your feedback, this is very much appreciated.

    Kindest regards,

    Ali Beavis

    Customer Care.

  • Great products

    Used this company many times as I always use the optibac travellers probiotics. Really easy site to navigate, very swift delivery.

    Verified Customer
  • Response from OptiBac

    Dear Mrs CASH,

    If our customers are happy, then we are happy!

    Kindest regards,

    Ali Beavis

    Customer Care.

  • Absolutely brilliant

    Absolutely brilliant, changed my life.

    Verified Customer
  • Response from OptiBac

    Dear Joanne,

    I’m so pleased you are happy with our products, that’s great news!

    Kindest regards,

    Ali Beavis

    Customer Care.

  • Easy ordering process

    Easy ordering process. Efficient and prompt to get my ordered products.

    Verified Customer
  • Response from OptiBac

    Dear Fanny,

    Thank you so much for taking the time to leave your feedback, this is very much appreciated.

    Kindest regards,

    Ali Beavis

    Customer Care.

  • Good

    prompt service
    great product

    Verified Customer
  • Service is second to none

    Service is second to none

    Verified Customer
  • 100% Health

    Excellent product range and super quick delivery.

    Verified Customer
  • Response from OptiBac

    Dear SJ Gilmour,

    If our customers are happy, then we are happy!

    Kindest regards,

    Ali Beavis

    Customer Care.

  • Very good product thanks

    Very good product thanks

    Verified Customer
  • HAPPY. 😊

    Placed my order and it was delivered within stated time.

    Verified Customer
  • Response from OptiBac

    Dear V.Childe,

    So pleased that you received your order promptly – we will let our awesome dispatch team know!

    Kindest regards,

    Ali Beavis

    Customer care.

Read all 1920 reviews on Trustpilot

Live Cultures reviews

Our live cultures are reviewed through many different channels. Below we compile a list of some popular channels.

Reviewed by industry professionals

OptiBac is reviewed, featured and endorsed by numerous industry professionals. Read on below to see a list of some professionals that have reviewed our products:

Janey Lee Grace

Ian Marber

Kirsty Henshaw

Vicki Edgson

Press and Media mentions

Our products have also been featured by numerous prominent magazines including but not limited to:


How we collect customer reviews

Trustpilot

Our product reviews are collected primarily through an open review community called TrustPilot. Using this independent service affords our customers a chance to hear from other real customers who have tried and reviewed our live cultures.

Our product reviews collected through this service are verified to come from real customers meaning they are unbiased and trustworthy.

Our website

We also collect reviews on our products directly on our website. This is a useful way of offering customers who purchase our products from independent retailers (are not verified to have purchased from us directly) a chance to leave feedback and share their success stories.

Using our website, both customers who are verified to have purchased from us directly and customers who may have purchased from other sources can both leave reviews and feedback on their experience with our products. Visit our online shop to review any of our live cultures you have taken.


Older Reviews

Below you'll find the reviews we collected on our website before we started using TrustPilot.

  • As a nutritionist I have been prescribing Optibac Bowel calm to a number of my IBS patients lately and it has proven very successful as a treatment for chronic diarrhoea so I'm delighted with this product and very interested in testing out other products in the future

  • Having suffered with IBS since I was a teenager (approx 30 years) I have tried everything to try and get it under control. Over the last seven months it has worsened, possibly due to stress of two house moves, a relocation and a new job. On the worst days I have been unable to leave the house for fear of not being near a toilet. I read up on probiotics again (I had tried them before but with not much success) and discovered your website. So I thought I'd give them another go and ordered the Bowel Calm and the Daily Wellbeing Extra. What can I say? I am absolutely amazed. They arrived on Friday, on Sunday my husband and I went for a 6 mile walk, something that hasn't been possible for months. I am so glad I have found these products, they really are starting to put an end to years of misery! Thank you.

  • I gave my 6 month old girl Optibac Probiotics for her severe eczema. She had already had two infections and two courses of antibiotics at 4 months and 5/6 months but the second course was taken with probiotics and she has not had a skin infection ever since. Considering the severity of her eczema (two GPs saying it was the worst case they'd seen) this is amazing. She is now 1 and still taking daily sachets of Optibac, her eczema is clear (also thanks to the right steroid cream I should add) and I cannot thank them enough. She is also never ill (touch wood) despite her 4 year old big sister bringing home various preschool bugs. Her immune system has been given the boost it needed and then some - I recommend Optibac to everyone, they think I must be on commission! Thank you once again, and especially thank you to Steve Payne who recommended them in the first place and even purchased our first sachets for us. So grateful.

  • My husband and I have used several of Optibac's excellent products. We can recommend Bowel Calm and Well being in particular for helping to keep your digestive system on the right track. I've also taken the Extra Strength versions from time to time when a harder hit of probiotics is needed. We all suffer from an upset tum from time to time, and I've found that taking this great product can nip it in the bud. Things are usually back to normal within two or three days. These are excellent products with an excellent team of advisors behind them. Recommended to one and all.

  • After a course of tablets from my doctor I began suffering from diahorrea to the extent i was worried i had IBS. A friend who promotes organic foods "a little too much" recommended probiotics. After the second tablet of the extra strength ones my bowel movements were back to normal. I claimed co-incidence until 6 months later it cured the same problem again. I am a chartered engineer and not taken in by gimmick tablets. I hate to say it I now swear by these tablets

  • Two of us took them as prescribed and had no problems while in China. 3 days after stopping them I got stomach cramps, lasting for over a week. I later found out that this happened to my friend as well. I wonder to what degree they take over the system and whether there should be a gradual winding down of them.

  • after years of holiday tummy every time i travelled away from home i tried travla. we holidayed in india & i ate salads,fruit, seafood & everything your recommended to avoid, i have to say my tummy has never been more settled & i felt generally better all round.

  • I also wish these products were available in Australia, but I am happy to order on line to receive them from you. Thanks.

  • Your website is an inspiration, easy to navigate and love the 'latest news' giving up-to-date findings on trials and research. Thank you so very much

  • I am very pleased with your products. I have always had a 'nervous' stomach to go along with asthma and later in life horrible eczema. Many years ago I got serious poisoning from of all things bad potatoes, and since then my life has been truly wrecked by being so ill. I must have ingested kilos of lotomil and loperamide. Even though I do drink litres of water enthusiastically I very often would be in a horrible state of dehydration. Everything seems to get me, many foods, stress and worst of all I have a bad allergy to aspirin and salicylates which is very difficult to get around as they're everywhere. ...I had heard that this probiotic range is good and I just went for it. I really don't buy into the drinks as being that helpful but the information about the products on your website gave me hope. I bought the For daily wellbeing, the For daily wellbeing EXTRA Strength, and For bowel calm. I have taken the EXTRA Strength and the bowel calm so far and am almost euphoric! I am very much looking forward to the new regularity product as it gives me a feeling of saftey to have products I can use if there's an emergency and the extra strength, bowel calm and regularity products should keep even a nervous Nelly like me happy. I feel so good after what was an awful weekend and I just can't stop smiling. ..Thanks for the excellent backup as well as the products. Kean.

  • I really love OptiBac and I really miss it here. There are no substitutes which could compare to it in Australia.

  • My healing practitioner Gabriele A. Franklin recommended to me all kinds of OptiBac products a long time ago. For the last 4 years they have become a firm fixture of every day and I'm satisfied with your high quality products. When I hear about friends on antibiotics, OptiBac's the first word leaving my mouth ;)


Leaving a review

We'd be very grateful if you wrote us a review. If you've used on of our products recently, please visit our shop and leave your thoughts on the specific product page.