What is an order subscription?
Our subscription service is a new feature that allows you to create a schedule to automatically repeat an order. Based on your preferences (like frequency and start date), our system will raise a new order and take payment for it using your saved card details. The service is free, secure and you can cancel any time.
Before you start...
In order to use our order subscription service, you'll need to have an account with us. You can create an account at the end of your first order, and then you can create a subscription in 'My Account'.
Create an orderStart by choosing which items you want to receive regularly as part of your order subscription. The service will make a copy of this order, including the delivery address and shipping method.
Complete orderComplete your order with a debit / credit card, making sure to tick the check box to securely save your details with our payment provider Stripe.
Choose your preferencesOn the order confirmation page you'll see a form that lets you create the order subscription. Choose how often you receive your order, when to start your subscription and which saved debit / credit card you want to use.
SubscribeClick "Subscribe" to create the order subscription, you can cancel or change the frequency of your subscription at any time in 'My Account'.
Receive your orderBased on your preferences, our service will automatically raise a new order and take payment for it. We'll dispatch the order on the next working day. You'll receive an e-mail when the order has been raised and when it's been dispatched.